Claremont, NC –March 5th, 2008—Richard Becker is the IT Administrator for the Osage County School System in Linn, Missouri. When he came on board four years ago, he quickly found out that he had a mess on his hands. There were multiple different internet security solutions deployed individually across 325 workstations. Slow performance resulted, cutting [...]
Hickory, NC – January 22nd 2009 – Office Suites PLUS, headquartered in Lexington, KY, provides office space and virtual offices for hundreds of businesses across the country that desire a professional image but need an alternative to long-term leases and traditional office practices . Scott Beauchamp, VP of Technology, and his team of three are [...]
This paper describes a tough, disciplined process for choosing the right CRM vendor for your company. It does not push a predefined laundry list of functionality, but describes how to define your own set of requirements and find out which vendors really meet them. This paper addresses the following key selection criteria: Functionality: Why it [...]
INTRODUCTION It is widely acknowledged that SaaS-based solutions for CRM and other areas of Business Process Automation have the potential to revolutionize not just the software industry, but the entire industrial sector since they enable small to mid-sized companies to deploy enterprise-class software infrastructures at minimal initial cost and so compete more effectively with Fortune [...]
INTRODUCTION Would you rather buy a product from a company with a reputation for having a great Support organization or a great Sales organization? Join the crowd if you answered Support; survey after survey shows that it is one of the strongest factors influencing sales, and every company has strong self-interest in doing it right. [...]
