Helpdesk Software Blog

This blog will be updated regularly with new announcements relating to helpDesk software, the industry, and how you can benefit from using help desk software to manage your incoming email and web support submissions.

Entries Tagged ‘Internet’

How To Share An Internet Connection With A Proxy To Play Runescape?

ive been trying to play runescape with my bro cause he didn’t have internet and we have a successful lan connection and we’ve been using cc proxy but it doe sent work for runescape it works for everything else like watching youtube and all that stuff but not runescape this is what it says when [...]

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The Encyclopedia Britannica 2009

The Encyclopedia Britannica 2009 (established in 1768), both in its Ultimate (now also called “Student and Home”) and Deluxe versions, builds on the success of its completely revamped previous editions in 2006-8. The rate of innovation in the last three versions was impressive and welcome. It continues apace in this rendition with Britannica Biographies (Great [...]

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Internet Problem !?

i have just bought a wireless router from play.com it didnt come with any discs or software so i asked their customer support what to do and they said it is a normal router and should working ok manually. so i do everything it tells me to do and then when i connect it to [...]

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I’m Having Problems With A Product I Purchased Involving New Updates I Receive Over The Internet.?

My new software is from slysoft, which is Anydvd and Clone dvd. They send me e-mails about 2 times a week regarding free updates. I’ve contacted their customer support twice. Same answer. “Run setup.exe on your computer, and any updates and the reg. key will be taken over auto. to new vervison.” My question. What [...]

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Improving Customer Service Through Help Desk Software

Help desk have now become a core part of good business service and operation. The term itself is generally associated with the end user support center. However, the fundamental role it plays on a company’s service function is to bring multiple resources together to solve issues about the customer’s satisfaction. It is no longer limited [...]

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