Helpdesk Software Blog

Windows Administration : User security administration, Printer configuration, Patch management, Software installation/configuration, Backup administration, Desktop support UNIX System Administration (SUN Solaris, AIX, HP-UX, LINUX) : – User security administration, File system management, Kernel fine tuning, Printer configuration, Patch management, Software installation/configuration, Backup administration, DR/BCP planning Technical Helpdesk : Provide the support on storage products, identify [...]

I run a software development company in Belgium and we have good references for custom development web projects. Projects are typically done using open source (mySQL, RubyOnRails) and on low cost internet providers. Main development activities are outsourced on RentACoder, however all customer contact for definition, detailed analysis, training and support is done locally. This [...]

Yes, I have called HP helpdesk and I keep reinstalling the software. It shows the printer installed but when I go to print it just keeps shoting out blank sheets of paper. I bought it so I could print out pictures from my camera.

Overview Instant messaging (IM) and chat are technologies that facilitate near real-time text based communication between two or more participants over a network. It is important to understand that what separates chat and instant messaging from technologies such as e-mail is the perceived synchronicity of the communication by the user – Chat happens in real-time [...]

i joined a UK based mnc some months back as software engineer. today i called up the HMRC helpdesk and asked for my UTR number (its needed for self-assessment and filing IT return) giving my NI number. But they said that its only for self-employed people. is that true? one of my colleagues has one [...]