Helpdesk Software Blog

This blog will be updated regularly with new announcements relating to helpDesk software, the industry, and how you can benefit from using help desk software to manage your incoming email and web support submissions.

Entries for January, 2010

Good Linux Hardware? Gentoo?

im looking to buy a new computer that is fully supported by the linux distro gentoo, if you know of a site where its cheap/reliable/and software/hardware support would be a great, support as in for the OS not as in customer service. any links will be appreciated!!

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Suggest A Name For Our Support Function?

Suggest a Name for our support function. I am working for a software company. Our job profile is supporting internal employees with their I.T ( computer issues) Our support functions current name is I.T HELPDESK. can anyone suggest a good name for this.. Thanks..!!!

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Can You Correct My Text Below?

It’s a part from my CV; probably I have mistakes concerning the orthography, English phrases… Thanks to everybody. __________________ Equipments Engineering for Chassis Systems Direction – Computer Aided Engineering (CAE) Tasks : – Local Administrator and Technical Analyst for the problems concerning the rights issues, changes and evolution of “welding process” software (tools for creating [...]

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How Would You Rate My Resume?

I’m applying for a part-time adjunct faculty position (part-time professor) in Information Technology. The job posting says “bachelor’s degree required, master’s preferred.” I’ve worked at this school before as a Computer lab assistant. How would you rate my resume? What changes would you make to it? Professional Profile Organized Business Professional with experience working in [...]

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Poll: Which Is The Computer For Me?

I am looking for a new computer I am in grade 8, and looking for a computer for: -Listening to Music -Burning Music -Speed -Internet -Watching Videos/Playing Games On the Internet Customer/Tech Support is also very important to me I am debating on getting a DELL Desktop, DELL Laptop or HP Laptop Here are the [...]

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