Helpdesk Software Blog

This blog will be updated regularly with new announcements relating to helpDesk software, the industry, and how you can benefit from using help desk software to manage your incoming email and web support submissions.

Entries for November, 2009

Need To Download Linksys Befsr41 V. 4.1 Router Driver – Help!?

I have a Linksys router, model BEFSR41, version 4.1. I lost the installation software awhile ago, didn’t really concern me, because wasn’t using the router anymore, but saved router just in case. Well, now I need to use it, so I went online to Linksys’ site to download the driver installation software, but the only [...]

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How Do U Get A Job, When All The Jobs Want At Least 2-3yrs Experience?

i have a computer software degree,but every job is either asking for experience i dont have yet (i have 18mths of helpdesk tech support), or is looking for skills in a program that i dont know (there’s so many programs , and in a job advert i might know all of them except one). Ive [...]

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Problem With Installation On Kodak 5300 All-in-one Printer?

I installed my printer on my new computer (Vista os) using the installation CD, it worked fine, and have been using it for three weeks. Then yesterday my computer woudn’t boot up – i just got a black screen with a blinking cursor in the top left corner. After an hour on the phone with [...]

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Does Everyone Hate Their Zune As Much As I Do?

I bought a Zune MP3 multi-media player. 30 GB Zune I as I am told it is. Aside from being chagrined by the fact that as soon as I bought it, I learned that they were coming out with an 80 gig model, I also learned that access to the device is restricted only through [...]

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Are You Taking Adequate Precautions?

Many movies have been made about the tragic story of the Titanic. Arrogance and ignorance was definitely present during its maiden voyage, which was Titanic’s last voyage.Many warnings were given, but unfortunately, the warnings were not taken seriously. On April 14th, 1912 Titanic received six warnings that icebergs were present in their perimeter. On the [...]

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